All your email escalations in one workspace
Bring customer complaints and support requests into one workspace. View open tickets, follow conversations, and keep every issue organised without switching between tools.
One system for every email escalation
Turn customer emails into support tickets and track every issue from start to finish without stress.
All your email escalations in one workspace
Bring customer complaints and support requests into one workspace. View open tickets, follow conversations, and keep every issue organised without switching between tools.
Turn emails into resolved support tickets
Customer emails your escalation address and tickets are created automatically. Track progress through your board from Backlog to Closed. Customers get automated updates at every stage while your team collaborates internally.
Customer emails, support requests, complaints
we turn them into tickets and we track them to closure.
Email received
Ticket created
Team notified
Reply sent
Issue resolved
Ticket closed
Email received
Ticket created
Team notified
Reply sent
Issue resolved
Ticket closed
Your complete system for smarter email management
and seamless ticket handling
Simple tool for faster communication and smoother resolutions
AI powered assistance
AI drafts replies, analyzes documents, and suggests quick actions to help you respond faster
Create tickets
You can also manually create tickets for customers with severity level and source to be resolved.
Ticket conversion
Turn emails into support tickets automatically or with one click. Escalation emails instantly create tickets with confirmation sent
Internal collaboration
Tag or pin teammates, assign tasks, and track history in each ticket
Performance tracking
Track how team members handle tickets, their speed, resolution rate, and workload
Smarter email management
Centralize all your emails, turn messages into tickets, and use AI to respond faster
AI assistant
AI drafts replies, analyzes documents, and suggests actions so you never miss a follow-up
Ticket analytics
Track ticket volume, resolution rates, response times, and employee performance at a glance
Email management
Get real-time notifications and find emails quickly with advanced search
Frequently asked questions
Unlimited. Connect as many Gmail, Outlook, Yahoo, business domains, or IMAP/SMTP accounts as you need. All messages appear in one unified inbox.
Have any more questions?Reach out to Support
One inbox for all your emails.
One system for all your support